GET THE JOB INTO THE SHOP
When I get a call for an engine rebuild, I am not immediately willing to give an exact price over the phone. I like to give a ballpark estimate and tell them that not until after we take it apart and check out the job completely, will we be able to give them a better idea on the exact price. I encourage them to bring it to me to check out first. Once that job comes through the door, I have the potential to make it a bigger sale instead of spending time on the phone debating with them the cost without ever seeing the job.

Jeffrey Myers
MAR Automotive, INC
Philadelphia, PA
April, 2014