What is your business’ #1 asset? Hand tools? Head equipment? Inventory? Every day owners protect their company assets by setting alarms and securing doors. But how often do you think about protecting your most valuable asset? ...Your Workers. Sure, it’s a PITA to replace a stolen…
Steve Rich Sterling Bearing Inc Kansas City, MO
Tired of getting the wrong parts? Give the wrong info to a parts person and chances are you’ll get the wrong parts. It is imperative when ordering parts for a late model application that you know the year, make, model, engine size and the eighth digit of…
Marion Morrison Duke Machine Winterset , IA
Cash flow is a vital part of every business.....let’s get better at it. -Cover yourself along with your business. Fill out a work order (if you don’t have one... create one). You want it to show: Customer information and the work the customer wants done, parts…
Vonda Floyd Sterling Bearing Kansas City, MO
The Secret To Effective Sales Sales is nothing more than a communication between your shop, which sells parts and labor, and a customer who wants to buy parts and labor. This communication can take place over the phone, at your counter or on the web. There are lots of specific…
Steve Rich Sterling Bearing, Inc. Kansas City, MO
Cleaning Precision Measuring Tools We have experienced the same problems for years: how to clean honing oil from dial bore gauges and snap gauges before it can gum up and slow the dial readings. We used to immerse the measuring head up to near the dial in acetone, and gently…
Timm Jurincie Tuf-Enuf Auto & Marine Performance Avondale, AZ.
Don’t Underestimate Advertising And Attitude Every shop needs to advertise because your current customers will someday go away. Getting new customers should be the goal and advertising is one good way to get it. We have our logo and lettering on our delivery vehicles and from time to time send…
Jeffrey Myers MAR Automotive, INC Philadelphia, PA
Checking your parts before starting the job is very important. Many years ago I worked in a machine shop assembling and installing engines after hours. It was very important to have all the correct parts before we close the doors at night, there…
Ken Marlar Sterling Engine Parts Minneapolis, MN
No, I’m not talking about re-ringing a V-8. Like most EB readers, I’ve worked around cars and loud noises most of my life. I never gave a second thought to the high pitched whine of an air ratchet wrench, the sound of a milling machine, or…
Steve Rich Sterling Bearing Inc Kansas City, MO
Many years ago, before I got into the engine business, I met an attorney who told a story that made sense then and still applies today. He said, “when I represent a defendant, I get paid 100% up front, that way I only have to worry…
Mark D. Sarine Engine Rebuilders Warehouse, Inc. Dania Beach, FL
Organizing your parts inventory in your shop, building or warehouse is difficult whether it’s a few pieces or a few thousand parts. Start by thinking about what it’s going to take to find that part later on. Have an area set aside for just parts, arrange it…
Ken Marlar Sterling Engine Parts Minneapolis, MN